Senior Platform Engineer: AI‑Driven SRE & Automation

Medallia, Inc.; McLean (VA); Hybrid; USD 135.000 - 180.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Short-term disability

Long-term disability

Life and AD&D

Paid parental leave

Paid holidays

Zusammenfassung

Medallia is seeking an experienced Site Reliability Engineer who codes like an engineer and operates like an SRE. You will own the platform that automation runs on, building production-grade automation using AI-assisted and agentic coding tools.

You will manage provisioning, deployment, uptime, and incident response across Kubernetes, cloud, and on-prem environments. You will handle high-visibility, cross-functional work, switching between incidents, platform builds, and strategic initiatives

Qualifikationen

• Minimum 5+ years in SRE, software development, or platform engineering with hands-on coding.
• Demonstrated development experience: can build, review, and ship production code independently.
• Experience with AI-assisted coding tools and agentic workflows (Claude Code, Cursor, Copilot, or equivalent).
• Kubernetes experience: deployments, Helm, GitOps, canary/blue-green releases.
• Cloud platforms experience: AWS or OCI.
• Understanding of system architecture: databases, queues, load balancing, auto-scaling, caching, APIs.
• Can own both build and run aspects of the platform; on-call experience.

Aufgaben

• Build automation and tooling that eliminates manual ops work.
• Use AI coding assistants and agentic workflows as part of daily engineering.
• Own platform lifecycle: provisioning, deployment (canary, blue/green, rollout), scaling, decommissioning across Kubernetes and cloud/on-prem.
• Troubleshoot full-stack production issues from database to API to infra.
• Drive database and infrastructure hygiene: cloning, migration, decommissioning, orphan cleanup.
• Sit in on-call rotation and own escalations end to end.
• Move fast with meticulous execution under time pressure.

Kenntnisse

Hands-on coding

SRE

Kubernetes

Cloud platforms (AWS/OCI)

Python

Go

AI-assisted coding

Incident management

Tools

Kubernetes

Terraform

Ansible

CloudFormation

Jenkins

ArgoCD

PostgreSQL

MongoDB

Cassandra

Jobbeschreibung

Medallia is seeking an experienced Site Reliability Engineer who codes like an engineer and operates like an SRE. You will own the platform that automation runs on, building production-grade automation using AI-assisted and agentic coding tools.

You will manage provisioning, deployment, uptime, and incident response across Kubernetes, cloud, and on-prem environments. You will handle high-visibility, cross-functional work, switching between incidents, platform builds, and strategic initiatives