Senior Physician Support & Scheduling Specialist

University of Rochester; United States; On-site; USD 42,000 - 57,000; Full time

Job summary

The University of Rochester is seeking a skilled medical office administrator to support orthopaedic physicians in a full-time capacity. You will handle complex scheduling, patient coordination, and essential documentation to enable smooth clinical and academic operations.

Responsibilities include calendar management for providers, coordinating referrals and prior authorizations, preparing letters, and ensuring accurate EMR records. Experience with Flowcast is preferred.

Qualifications

• High School diploma and 2 years of relevant experience.
• Or equivalent combination of education and experience.
• Experience with surgical/appointment scheduling software (Flowcast) and EMR preferred.

Responsibilities

• Performs complex secretarial and administrative duties supporting clinical, educational, and academic programs.
• Manages providers' time, calendar, and schedules; coordinates patient care.
• Serves as main contact for providers and patients pre- and post-operation.

Skills

Customer relations

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Education

High School diploma

Equivalent education/experience

Tools

Flowcast

Electronic Medical Records (EMR)

Job description

The University of Rochester is seeking a skilled medical office administrator to support orthopaedic physicians in a full-time capacity. You will handle complex scheduling, patient coordination, and essential documentation to enable smooth clinical and academic operations.

Responsibilities include calendar management for providers, coordinating referrals and prior authorizations, preparing letters, and ensuring accurate EMR records. Experience with Flowcast is preferred.