Senior Physical Security Console Operator - Onsite

Broadridge Financial Solutions; South Windsor (CT); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Broadridge Financial Solutions in South Windsor, CT is seeking a Senior Physical Security Console Operator to monitor CCTV and access control, manage security records, badge issuance, and conduct site safety inspections.

This on-site role runs 7:00 AM to 3:00 PM, Saturday through Wednesday. You will respond to alarms, perform roving patrols, log events, and coordinate with the Security Management Team.

Qualifications

• Clear communication with Security and Facility personnel, both written and verbal.
• Vigilance in reporting security issues or incidents.
• Filing and phone courtesy as part of duties.
• Basic PC skills (typing, MS Excel/Word/PowerPoint) required.

Responsibilities

• Monitor CCTV, access control, security records, and badge issuance; perform site inspections.
• Oversee and control personnel access; report and log security events.
• Respond to alarms; evaluate and resolve security incidents; maintain roving patrols.
• Keep Security Management Team informed and assist with additional duties as directed.

Skills

Security monitoring

Communication skills

Attention to detail

Documentation

Education

High School diploma or equivalent

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Broadridge is growing!

We are seeking a Senior Physical Security Console Operator to join the dynamic team in our South Windsor, CT facility. In this role, you will be responsible for monitoring the following: the Closed-Circuit Television (CCTV) system, the access control system, security records, key control, ID/access badge issue, physical security of the site, equipment dispatch accountability, electronic inventory accountability, and safety inspections.

Do you have experience in physical security monitoring? Are you looking to become part of a dynamic team? If so, we'd love to hear from you!

The work hours are 7:00 AM - 3:00 PM ET, Saturday - Wednesday. This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Responsibilities

• Overseeing the physical security of the site in regards to protection of assets and personnel
• Supervising and controlling personnel access into the facility
• Monitoring and reporting the following: event alarms triggered on the access control system and or Closed-Circuit Television (CCTV) system, ID/access badge issues, physical security of the site, and the historical log book
• Responding to, evaluating, and resolving any event alarms received at the console monitoring station
• Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found, including procedural breaches in security policies
• Keeping the Security Management Team informed of all security matters and issues as they pertain to the site and performing additional duties as directed

Senior Responsibilities

• Security records keeping, key control, ID badge and access badge issue, physical security inspections of the site, equipment dispatch accountability, electronic equipment inventory, fire safety inspections, Daily Activity Report completion and historical log book review.
• Responding to, evaluating, and resolving any event alarms received at the console monitoring station.
• Conducting more specific inspections (fire safety, internal and external security perimeter inspections.) of Broadridge areas and providing a report of findings on these assigned tasks.
• Keeping the Security Management Team abreast of all security matters and issues as they pertain to the site and performing additional duties as directed.

Requirements

• High School diploma or equivalent is required (Military and/or Law Enforcement experience or the recommendation of the hiring manger can be substituted for "security field" experience)
• Ability to communicate in a clear and concise manner with other Security and Facility personnel, both verbally and in the written form
• Must be vigilant, reporting any security issues or incidents
• Knowledge of filing and phone courtesy is required
• Ability to use personal computer including, but not limited to, a basic level of the following: Typing, MS Excel, MS Word, and MS PowerPoint is required
• CPR certification preferred but not required
• Must be able to work from 7:00 AM - 3:00 PM, Saturday - Wednesday with occasional overtime.
• Shift is subject to change based on coverage and department needs.
• Must be able to travel and perform other related duties and functions as assigned by management

Compensation rate is $20.75 per hour. Bonus eligible. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

#LI-KS1 #LI-Onsite

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best.

Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.