Console Operator (Onsite- Edgewood, NY)

Broadridge Financial Solutions; New York (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Broadridge Financial Solutions is seeking a Facilities Security Officer to maintain security and safety at our New York site. You will monitor access control, CCTV, and alarm systems, conduct patrols, and coordinate with the Security Management Team to address incidents.

The role requires a high school diploma and 3 years in security, strong communication, and PC skills; CPR is preferred. The position offers night shifts (Fri-Tue, 10 PM–6 AM) with competitive hourly compensation.

Qualifications

• High School diploma is required with a minimum of three years of experience in the security field.
• Ability to communicate orally with other Security and Facility personnel and in the written form in a clear and concise manner.
• Must be vigilant, reporting any security issues or incidents.
• Knowledge of filing and phone courtesy is required.
• Ability to use a personal computer, including, but not limited to, a basic level of the following: Typing, MS Excel, MS Word, and MS PowerPoint.
• CPR qualified preferred.

Responsibilities

• Maintains and services work facilities to ensure that they meet the needs of the organization and its associates.
• Design, planning, construction, safety and maintenance of grounds and building infrastructure.
• Office management activities such as office space and furniture, central supply, mail, print services, maintenance, records, document production, cafeteria and other services for associates.
• Responsible for the physical security of the site in regard to protection of assets and personnel.
• Monitoring and controlling personnel access into the facility.
• Monitoring and reporting event alarms triggered on the access control system and/or closed-circuit television (CCTV) system, ID/access badge issue, physical security of the site, and the historical logbook.
• Responding, evaluating and resolving any event alarms received at the console monitoring station.
• Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found to include procedural breaches in security policies.
• Keeping the Security Management Team abreast of all security matters and issues as they pertain to the site and performing additional duties as directed.
• Able to work from Friday to Tuesday 10PM-6AM. Shift is subject to change based on coverage and department needs. Must have flexibility. Must be able to travel and perform other related duties and functions as assigned by management.

Skills

Communication skills

Vigilance

Filing & phone courtesy

Computer literacy

CPR qualified

Education

High School diploma

Tools

MS Excel

MS Word

MS PowerPoint

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Responsibilities

• Maintains and services work facilities to ensure that they meet the needs of the organization and its associates.
• Design, planning, construction, safety and maintenance of grounds and building infrastructure.
• Office management activities such as office space and furniture, central supply, mail, print services, maintenance, records, document production, cafeteria and other services for associates.
• Responsible for the physical security of the site in regard to protection of assets and personnel.
• Monitoring and controlling personnel access into the facility.
• Monitoring and reporting event alarms triggered on the access control system and/or closed-circuit television (CCTV) system, ID/access badge issue, physical security of the site, and the historical logbook.
• Responding, evaluating and resolving any event alarms received at the console monitoring station.
• Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found to include procedural breaches in security policies.
• Keeping the Security Management Team abreast of all security matters and issues as they pertain to the site and performing additional duties as directed.
• Able to work from Friday to Tuesday 10PM-6AM. Shift is subject to change based on coverage and department needs. Must have flexibility. Must be able to travel and perform other related duties and functions as assigned by management.

Qualifications

• High School diploma is required with a minimum of three years of experience in the security field.
• Ability to communicate orally with other Security and Facility personnel and in the written form in a clear and concise manner.
• Must be vigilant, reporting any security issues or incidents.
• Knowledge of filing and phone courtesy is required.
• Ability to use a personal computer, including, but not limited to, a basic level of the following: Typing, MS Excel, MS Word, and MS PowerPoint.
• CPR qualified preferred.

Compensation Range

The hourly salary range for this position is between $17.00- $18.00 an hour. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Bonus Eligibility

Bonus Eligible

Benefits Information

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings for this role.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.

Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.