Console Operator (Onsite- NYC)

Broadridge; New York (NY); On-site; USD 23,000 - 25,000; Full time

Job summary

Broadridge is seeking a Security Associate to maintain and secure facilities, protecting assets and personnel while supporting office services. Responsibilities include access control, alarm monitoring, CCTV review, incident reporting, and roving patrols.

You will work Monday–Friday 7 am to 3 pm with flexibility; travel may be required. A high school diploma and 3+ years in security are required, CPR is preferred.

Qualifications

• High School diploma required with 3+ years of security experience.
• Clear oral and written communication with security and facility personnel.
• Must be vigilant, reporting any security issues or incidents.
• Ability to use PC basics: typing and MS Office applications.
• CPR qualification preferred.

Responsibilities

• Ensure the physical security of the site and protect assets and personnel.
• Monitor alarms, CCTV, ID/access badges, and log books.
• Respond to, evaluate, and resolve events at the security console.
• Conduct roving patrols and report issues to security leadership.
• Keep Security Management Team informed and cover additional duties as needed.

Skills

Communication

Vigilance

Filing & Phone Etiquette

MS Office

Education

High School Diploma

3+ years security experience

Tools

MS Excel

MS Word

MS PowerPoint

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Maintains and services work facilities to ensure that they meet the needs of the organization and its associates. Responsibilities include the design, planning, construction, safety and maintenance of grounds and building infrastructure. Including office management activities such as: office space and furniture, central supply, mail, print services, maintenance, records, document production, cafeteria and other services for associates.

Responsible for

• The physical security of the site in regards to protection of assets and personnel. Monitoring and controlling personnel access into the facility.
• Monitoring and reporting the following: event alarms triggered on the access control system and or closed-circuit television (CCTV) system, ID/access badge issue, physical security of the site, and the historical log book.
• Responding, evaluating and resolving any event alarms received at the console monitoring station.
• Conducting roving patrol inspections of the Broadridge facilities, both external and internal, and notifying the proper Broadridge authority of any issues found to include procedural breaches in security policies.
• Keeping the Security Management Team abreast of all security matters and issues as they pertain to the site and performing additional duties as directed.
• Able to work from Monday to Friday 7 am. to 3 pm. Shift is subject to change based on coverage and department needs. Must have flexibility. Must be able to travel and perform other related duties and functions as assigned by management.

Qualifications

• High School diploma is required with a minimum of three years of experience in the security field.
• Ability to communicate orally with other Security and Facility personnel and in the written form in a clear and concise manner.
• Must be vigilant, reporting any security issues or incidents.
• Knowledge of filing and phone courtesy is required.
• Ability to use personal computer, including, but not limited to, a basic level of the following: Typing, MS Excel, MS Word, and MS PowerPoint is required.
• CPR qualified preferred.

Compensation Range

The hourly salary range for this position is between $17.00- $18.00 per hour.

Bonus Eligibility

Bonus Eligible

Benefits Information

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings for this role.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company- and ultimately a community that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [e-mail].