Senior Pet Care Sales & Team Mentor

Petco; Westminster (MD); Presencial; USD 18.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401K

Paid time off

Descripción de la vacante

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and pet parents at the Pet Care Center. You will mentor newer associates, support store operations, and provide knowledgeable, compassionate service rooted in a passion for pets.

You will help customers on the sales floor, assist leadership as needed, and contribute to a positive, welcoming environment while promoting Pet First, Foster the Fun, and Let’s Go! values.

Formación

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.

Responsabilidades

• Assist customers in selecting products and services that best meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising and inventory activities, including restocking, recovery, and presentation.
• Assist with opening and closing procedures as assigned.
• Support store leadership with operational tasks and special projects.
• Help resolve customer concerns and escalated issues appropriately when needed.

Conocimientos

Retail experience

Pet care knowledge

Customer service

Multitasking

Cash handling

Descripción del empleo

Petco is seeking a Senior Sales Associate to deliver exceptional experiences for pets and pet parents at the Pet Care Center. You will mentor newer associates, support store operations, and provide knowledgeable, compassionate service rooted in a passion for pets.

You will help customers on the sales floor, assist leadership as needed, and contribute to a positive, welcoming environment while promoting Pet First, Foster the Fun, and Let’s Go! values.