Senior Pet Care Sales Lead & Mentor

PETCO Animal Supplies Stores, Inc.; Harker Heights (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Petco Animal Supplies Stores, Inc. in the United States is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their parents on the sales floor, mentor newer associates, and support store operations.

You will promote Pet First and Foster the Fun, handle sales, returns, and merchandising, and contribute to a welcoming, pet-friendly environment with flexible hours.

Qualifications

• 1+ years of retail experience.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver knowledgeable, compassionate service.
• Assist with merchandise presentation and restocking.
• Open and close store procedures as assigned.
• Mentor and train new associates on policies and service expectations.
• Assist with escalated customer concerns and operational needs.
• Process sales, returns, and exchanges accurately.

Skills

Retail experience

Customer service

Communication

Multitasking

Cash handling

Pet care knowledge

Job description

Petco Animal Supplies Stores, Inc. in the United States is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their parents on the sales floor, mentor newer associates, and support store operations.

You will promote Pet First and Foster the Fun, handle sales, returns, and merchandising, and contribute to a welcoming, pet-friendly environment with flexible hours.