Senior Pet Care Sales Leader

Petco Animal Supplies, Inc.; Waltham (MA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401K

Incentives

PTO

Job summary

Petco Animal Supplies, Inc. in Massachusetts seeks a Senior Sales Associate to deliver exceptional customer experiences, mentor teammates, and support store operations on the sales floor. You will assist leadership, help with merchandising, and ensure a welcoming environment for pets and pet parents.

The role emphasizes product knowledge, teamwork, and a passion for pets, with opportunities to grow while supporting daily store activities and customer satisfaction.

Qualifications

• 1+ years of retail experience is preferred.
• Passion for animals and knowledge of pet care is a plus.
• Strong communication and customer service skills are essential.
• Ability to multitask and thrive in a fast-paced environment.
• Experience handling cash and transactions.

Responsibilities

• Deliver friendly, knowledgeable service on the sales floor.
• Support store operations and leadership as needed.
• Assist with merchandising, restocking, and checkout duties.
• Mentor and support newer associates and maintain store standards.
• Resolve customer concerns and escalate when needed.

Skills

Retail experience

Customer service

Cash handling

Multitasking

Communication

Tools

POS system

Job description

Petco Animal Supplies, Inc. in Massachusetts seeks a Senior Sales Associate to deliver exceptional customer experiences, mentor teammates, and support store operations on the sales floor. You will assist leadership, help with merchandising, and ensure a welcoming environment for pets and pet parents.

The role emphasizes product knowledge, teamwork, and a passion for pets, with opportunities to grow while supporting daily store activities and customer satisfaction.