Senior Sales Associate - Pet Care Leader

Petco Animal Supplies, Inc.; Woburn (MA); Híbrido; USD 23.000 - 34.000; A tiempo parcial

Descripción de la vacante

Petco in Woburn, MA is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their families. You will mentor newer staff, support store operations on the sales floor, and help teammates provide knowledgeable, compassionate service rooted in a passion for pets.

This role emphasizes greeting customers, guiding product selections, processing sales, returns, and exchanges, while assisting with merchandising, inventory, and opening/closing tasks.

Formación

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsabilidades

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Conocimientos

Retail experience

Animal passion

Customer service

Cash handling

Communication

Herramientas

POS systems

Descripción del empleo

Petco in Woburn, MA is seeking a Senior Sales Associate to deliver exceptional experiences for pets and their families. You will mentor newer staff, support store operations on the sales floor, and help teammates provide knowledgeable, compassionate service rooted in a passion for pets.

This role emphasizes greeting customers, guiding product selections, processing sales, returns, and exchanges, while assisting with merchandising, inventory, and opening/closing tasks.