Senior Personal Banker: Relationship Builder & Branch Growth

Provident Bank; Clifton (NJ); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Health, Dental and Vision benefits

401(k) retirement plan

Disability Insurance

Employee Assistance Program

Job summary

Provident Bank in Clifton seeks a Senior Personal Banker to build strong customer relationships, open accounts, cross-sell services, and manage a branch lobby. You will resolve complex inquiries, promote bank products, and coordinate with internal partners to support lending, investments, and treasury needs.

The role emphasizes needs-based service, sales referrals, and deploying digital tools to assist customers while ensuring compliance and high service standards.

Qualifications

• High school diploma or GED required.
• Minimum 6 months selling or servicing customers in retail.
• Strong interpersonal, written and verbal communication skills.
• Flexible schedule to meet business needs.
• Proven customer service and relationship-building abilities.
• Strong math and analytical abilities.

Responsibilities

• Greet customers and perform needs-based assessments to open accounts.
• Cross-sell products and services to build relationships and meet referrals.
• Serve as lobby manager and assist with complex account inquiries.
• Refer customers to specialists for lending, investments, or treasury services.
• Process transactions: checks, deposits, withdrawals, loan payments.

Skills

Sales and service

Relationship building

Communication skills

Problem solving

Time management

PC skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Provident Bank in Clifton seeks a Senior Personal Banker to build strong customer relationships, open accounts, cross-sell services, and manage a branch lobby. You will resolve complex inquiries, promote bank products, and coordinate with internal partners to support lending, investments, and treasury needs.

The role emphasizes needs-based service, sales referrals, and deploying digital tools to assist customers while ensuring compliance and high service standards.