Personal Banker: Growth & Customer Loyalty Champion

PNC Bank NA; Street (MD); In loco; USD 36.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage (medical/prescription)

Dental and vision options

Life insurance (employee and spouse/0/

Disability protection (short & long‑)

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Adoption, surrogacy, and doula reimb.

Educational assistance (fully paid)

Wellness program with incentives

Descrizione del lavoro

PNC is seeking a Personal Banker based in Battle Creek, Michigan. You will acquire and deepen the branch customer base through proactive sales and service activities, delivering a full PNC conversation with every client interaction to identify suitable solutions and improve financial wellbeing.

You will collaborate with partners to grow share of wallet, engage customers in lobby and outbound calls, and adhere to risk policies. PNC offers a strong in-office culture and comprehensive benefits.

Competenze

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Proactive Sales
• Retail Banking Products
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Prospecting

Mansioni

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.

Conoscenze

Accountability

Banking

Client Loyalty

Customer Experience

Proactive Sales

Retail Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Formazione

No Degree

Descrizione del lavoro

PNC is seeking a Personal Banker based in Battle Creek, Michigan. You will acquire and deepen the branch customer base through proactive sales and service activities, delivering a full PNC conversation with every client interaction to identify suitable solutions and improve financial wellbeing.

You will collaborate with partners to grow share of wallet, engage customers in lobby and outbound calls, and adhere to risk policies. PNC offers a strong in-office culture and comprehensive benefits.