Personal Banker: Drive Customer Growth & Loyalty

PNC; Haslett (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Job summary

PNC in East Lansing, MI is seeking a Personal Banker to grow the branch's customer base while delivering exceptional service. You will engage customers, identify opportunities for financial solutions, and collaborate with partners to deepen wallet share.

You will educate clients on digital tools and PNC products, maintain strong risk controls, and participate in daily branch operations to ensure a smooth customer experience. A background in banking or retail sales is preferred.

Qualifications

• 3+ years experience in banking or retail sales.
• Associates or equivalent degree required; in lieu of a degree, a mix of education and experience may be considered.
• Background checks per CFPB regulations may apply.

Responsibilities

• Acquire and deepen branch customer base through sales and service activities.
• Drive proactive sales conversations to grow wallet share and educate customers on PNC solutions.
• Collaborate with ecosystem partners to expand relationships and leverage community Centers of Influence.
• Participate in branch daily operations ensuring efficiency and accuracy.

Skills

Accountability

Banking knowledge

Customer loyalty

Customer experience

Prospecting

Digital awareness

Education

Associates or equivalent degree

No Degree

Job description

PNC in East Lansing, MI is seeking a Personal Banker to grow the branch's customer base while delivering exceptional service. You will engage customers, identify opportunities for financial solutions, and collaborate with partners to deepen wallet share.

You will educate clients on digital tools and PNC products, maintain strong risk controls, and participate in daily branch operations to ensure a smooth customer experience. A background in banking or retail sales is preferred.