Senior Personal Banker: Drive Client Growth & Loyalty

PNC; Saginaw (MI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability protection

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Back-up care

Educational assistance

Wellness program

Parental leave

Paid holidays

Vacation days

Job summary

PNC is seeking a Senior Personal Banker to operate within the bank's retail branch network in Michigan. You will lead proactive sales conversations, deliver a full PNC advisory experience, and strengthen customer loyalty through expert product knowledge and excellent service.

You will engage with customers face-to-face in an in-office environment, utilize digital tools, and collaborate with partners to expand the bank's wallet share while maintaining risk controls and adherence to policies.

Qualifications

• Roles at this level typically require an Associates degree or equivalent and related experience in banking or financial services.
• 4+ years of related business or functional experience is typical.
• Notary Public in the applicable state may be required.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communication

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree

Job description

PNC is seeking a Senior Personal Banker to operate within the bank's retail branch network in Michigan. You will lead proactive sales conversations, deliver a full PNC advisory experience, and strengthen customer loyalty through expert product knowledge and excellent service.

You will engage with customers face-to-face in an in-office environment, utilize digital tools, and collaborate with partners to expand the bank's wallet share while maintaining risk controls and adherence to policies.