Growth‑Driven Personal Banker

PNC; Ludington (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental & vision options

401(k) with match

Paid time off

Job summary

PNC is seeking a Personal Banker based in Ludington, Michigan, to join our retail branch team. This role emphasizes proactive sales and service to deepen customer relationships and improve financial wellbeing.

You will collaborate with ecosystem partners and engage customers with a structured sales process to grow share of wallet. The position requires solid experience in banking, customer service, and sales, with a focus on delivering a differentiated customer experience in an in-branch

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Acquires and deepens the branch customer base through a variety of proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Positions PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communication

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Personal Banker based in Ludington, Michigan, to join our retail branch team. This role emphasizes proactive sales and service to deepen customer relationships and improve financial wellbeing.

You will collaborate with ecosystem partners and engage customers with a structured sales process to grow share of wallet. The position requires solid experience in banking, customer service, and sales, with a focus on delivering a differentiated customer experience in an in-branch