Senior Performance Analytics & Data Quality Lead

Mayor and City Council of Baltimore; United States; On-site; USD 84,000 - 133,000; Full time

Job summary

The Senior Performance Analyst (Operations Officer III) for the City of Baltimore's CitiStat program serves as the principal analyst for citywide performance management and QA/QC of metrics and reports. The role partners with agency staff to ensure data accuracy and timely public-facing dashboards and presentations.

Reporting to the Deputy Chief Performance Officer, the analyst designs processes, validates data, and helps drive improvements by translating complex data into actionable

Qualifications

• Bachelor’s degree in public administration or related field.
• Six years’ management/analyst experience, incl. 3+ in performance analysis.
• Proficiency in Excel, R, Python, Power BI, SQL.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Lead citywide performance management, analyze data, and recommend actions.
• QA/QC of CitiStat deliverables and meeting support.
• Develop data visuals, dashboards, and reports for city leadership.
• Coordinate with agencies to identify improvement opportunities.

Skills

Data analysis

QA/QC

Power BI

SQL

Excel

Public sector ops

Communication

Education

Bachelor’s degree in public administration

Tools

Excel

R

Python

Power BI

SQL

Job description

The Senior Performance Analyst (Operations Officer III) for the City of Baltimore's CitiStat program serves as the principal analyst for citywide performance management and QA/QC of metrics and reports. The role partners with agency staff to ensure data accuracy and timely public-facing dashboards and presentations.

Reporting to the Deputy Chief Performance Officer, the analyst designs processes, validates data, and helps drive improvements by translating complex data into actionable