Senior Performance Analyst - Citywide Analytics Lead

Baltimore City; Florida; On-site; USD 84,000 - 133,000; Full time

Job summary

Baltimore City seeks a Senior Performance Analyst (Operations Officer III) to lead citywide performance management efforts and oversee CitiStat QA/QC processes. The role emphasizes data accuracy, actionable insights, and collaboration with agency partners to drive operational improvements and public reporting.

The analyst will design data collection, validation, and visualization workflows, support CitiStat meetings, and help ensure performance data informs strategic decisions for city

Qualifications

• Bachelor’s degree in public administration, business administration, management, or related field from an accredited college or university.

Responsibilities

• Prepare data visualizations, reports, dashboards, applications, and presentations that translate complex information into clear, actionable insights for city leadership.
• Analyze data from city agencies to assess performance, identify challenges, and develop actionable recommendations;
• Perform other related duties as assigned to support CitiStat, citywide performance planning, and process improvement initiatives.

Skills

Data analysis

Performance management

Stakeholder engagement

Facilitation

Presentation

Excel

R

Python

Power BI

SQL

Education

Bachelor’s degree in public administration, business administration, management, or related field

Tools

Excel

R

Python

Power BI

SQL

Job description

Baltimore City seeks a Senior Performance Analyst (Operations Officer III) to lead citywide performance management efforts and oversee CitiStat QA/QC processes. The role emphasizes data accuracy, actionable insights, and collaboration with agency partners to drive operational improvements and public reporting.

The analyst will design data collection, validation, and visualization workflows, support CitiStat meetings, and help ensure performance data informs strategic decisions for city