Senior People Operations & HRIS Leader

Foundation Capital; Newton (MA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Job summary

Appcast, the global leader in programmatic recruitment advertising, seeks a Manager - People Operations to lead HR Operations, systems, policies, compliance, and day-to-day employee experiences. You will design scalable processes, leverage automation and AI-enabled solutions, and partner across the business to support our culture and performance.

This role manages the People Operations team, owns onboarding/offboarding, employer relations, and policy development while ensuring regulatory

Qualifications

• Strong experience with HR Operations and employment laws for North America; UK experience a plus.
• Previous experience as an HRIS administrator or at minimum, excellent knowledge and experience using an HRIS platform and implementing system features.
• Proven ability to design and implement policies and processes that support company culture and maintain compliance with employment laws.
• Proven experience in business process improvement, optimizing processes to enhance the employee experience.
• Excellent project management skills.

Responsibilities

• Ensure HRIS designs meet Appcast business requirements and support our culture; ensure system reporting features and dashboards meet the needs of the People team, employees and business partners
• Lead optimization initiatives across the entire People team for continuous improvement in people processes, systems, and data
• Plan, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs
• Responsible for designing, improving, and maintaining locally compliant handbooks, employment policies, and procedures that support our culture and business needs
• Responsible for overseeing all employee life-cycle policies and processes (i.e. immigration, relocation, expatriate) and ensuring procedures are up to date and accurately applied
• Ensure accurate procedures are in place and followed for systematic onboarding and offboarding processes, including driving continuous improvement to reduce administrative burden to the team while improving the employee experience and capturing accurate data
• Establish strong working relationships with legal partners to build and maintain knowledge of employment law, staying up to speed on regulatory changes, trends and best practices across the locations in which we operate. Recommend changes to improve and/or enhance HR policies and procedures that maintain compliance while supporting our unique culture
• Leverage the People ticketing system to deliver best in class service in response to the employee inquiries. Build standard SLA’s for responding to all People tickets and analyze data to provide insights to help identify areas of improvement
• Provide leadership, direction, and development for the People Operations team, establishing clear goals, driving accountability, building expertise, and fostering a continuous improvement mindset
• Be comfortable making sound decisions and recommendations with the information available. This sometimes means modifying existing basic policies or past practices, operating in the gray areas, and creating processes and policies to be clearer and more specific with minimal gray areas

Skills

HR Operations

HRIS administration

Employment law NA

Policy design

Project management

Education

Bachelor's degree in HR, payroll, compensation or relevant field

Tools

Microsoft Office

Job description

Appcast, the global leader in programmatic recruitment advertising, seeks a Manager - People Operations to lead HR Operations, systems, policies, compliance, and day-to-day employee experiences. You will design scalable processes, leverage automation and AI-enabled solutions, and partner across the business to support our culture and performance.

This role manages the People Operations team, owns onboarding/offboarding, employer relations, and policy development while ensuring regulatory