People Operations Leader - HRIS & Process Excellence

SmartRecruiters, Inc.; Massachusetts; Presencial; USD 97.000 - 161.000; Jornada completa

Descripción de la vacante

Appcast, the global leader in programmatic recruitment advertising technology, is seeking a Manager - People Operations to lead HR Operations, systems, policies, compliance, and day-to-day operations to deliver a scalable employee experience.

You will partner with legal, IT and business leaders to design processes, implement AI-enabled solutions, and optimize onboarding and offboarding while maintaining a culture of excellence.

Formación

• Experience in HR operations and North America employment laws.
• Experience as HRIS administrator or strong HRIS implementation skills.
• Ability to design policies and processes that ensure compliance and culture.
• Proven business process improvement experience to enhance the employee experience.
• Excellent project management skills.

Responsabilidades

• Ensure HRIS designs meet business requirements and provide dashboards.
• Lead optimization across People team for process/data improvements.
• Develop policies, processes, training and surveys to support HR strategy.
• Maintain compliant handbooks and employment policies.
• Oversee lifecycle policies (immigration, relocation) and ensure up-to-date procedures.
• Oversee onboarding/offboarding to improve experience and data accuracy.
• Collaborate with legal partners on employment law changes and compliance.
• Use the People ticketing system and define SLAs for inquiries.
• Provide leadership and development for the People Operations team.
• Make policy decisions to clarify gray areas and improve practices.

Conocimientos

HR Operations

Employment laws (NA)

HRIS Administrator

Policy design & compliance

Business process improvement

Project management

Educación

Bachelor's degree in HR/payroll/related

5+ years HR operations experience

Global HR experience (a plus)

Microsoft Office Suite

Herramientas

HRIS platform

Microsoft Office

Descripción del empleo

Appcast, the global leader in programmatic recruitment advertising technology, is seeking a Manager - People Operations to lead HR Operations, systems, policies, compliance, and day-to-day operations to deliver a scalable employee experience.

You will partner with legal, IT and business leaders to design processes, implement AI-enabled solutions, and optimize onboarding and offboarding while maintaining a culture of excellence.