People Operations Lead — ADP & Data-Driven HRIS

Prosper Marketplace; San Francisco (CA); Hybrid; USD 129,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model (2 days/week SF)

401(k) with 5% company match

Comprehensive health coverage

Udemy access

Childcare assistance

Pet insurance

Annual wellness allowance

Job summary

Prosper Marketplace in San Francisco is seeking a People Operations Manager to lead HR operations, the employee lifecycle, and the HR technology stack. You’ll own ADP Workforce Now, coordinate with IT, and help shape scalable HR processes to improve the employee experience.

This role emphasizes data-driven governance, onboarding/offboarding, and partnering with Compensation, Benefits, and Payroll to ensure compliance and efficient operations.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5+ years of HRIS administration experience, including 3+ years direct ADP experience preferred (Workforce Now module a strong plus).
• Advanced knowledge in HRIS system set up and administration (ADP preferred).
• Data and process driven, great organizational skills, high attention to detail.
• Strong Excel proficiency and analytical skills.
• Excellent written and verbal communication skills.
• Strong problem-solving skills.
• Effective project management skills.

Responsibilities

• Serve as primary owner and subject matter expert for ADP Workforce Now, partnering with HR leadership and IT to evaluate, roll out, and maintain scalable HR technology roadmaps and integrations.
• Establish data architecture and governance protocols to safeguard data integrity and drive automation.
• Oversee full-cycle onboarding and offboarding processes, evolving system connections for an exceptional employee experience.
• Manage and mentor the People Operations Analyst and ensure accurate processing of lifecycle changes and training tracking.
• Develop and maintain ADP reports, metrics, and dashboards for business leaders.
• Ensure regulatory and legal compliance across city, state, and federal labor laws.
• Partner on compensation initiatives, including dashboards and letters for cycles, and support for survey submissions.
• Collaborate with Benefits and Payroll to configure Open Enrollment and perform system audits.
• Manage HR vendor relationships and process documentation, ensuring tool adoption.
• Partner with immigration counsel to manage Prosper's immigration program.

Skills

ADP Workforce Now

HRIS administration

Data governance

Project management

Analytical skills

Communication skills

HR analytics

Excel proficiency

Education

Bachelor's in HR

HRIS certification

Tools

ADP Workforce Now

HRIS platforms

Job description

Prosper Marketplace in San Francisco is seeking a People Operations Manager to lead HR operations, the employee lifecycle, and the HR technology stack. You’ll own ADP Workforce Now, coordinate with IT, and help shape scalable HR processes to improve the employee experience.

This role emphasizes data-driven governance, onboarding/offboarding, and partnering with Compensation, Benefits, and Payroll to ensure compliance and efficient operations.