Senior People Consultant

Okta; Chicago (IL); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Work from home opportunities

Health + Wellness

Financial Benefits

Pay + Incentives

Time Off

Everyday Living

Resources

Job summary

Okta Inc. is seeking a Senior People Consultant to lead the team's most complex advisory cases on leadership, performance, and organizational challenges. You will provide advanced coaching and trusted counsel to managers and senior leaders, shaping outcomes with sound judgment.

You will elevate team effectiveness through peer coaching, case reviews, and reusable advisory frameworks, while guiding decisions that balance business priorities, employee experience, and risk.

Qualifications

• 8+ years of relevant experience in HR, Employee Relations, or management consulting with a Bachelor’s degree.
• Alternatively, 6+ years with a Master’s degree in a related advisory discipline.
• Experience evaluating AI-enabled workflows or digital guidance is a plus.

Responsibilities

• Lead the team’s most complex advisory cases on leadership, performance, and organizational challenges.
• Provide advanced coaching and trusted counsel to senior leaders and managers.
• Develop reusable frameworks and cross-functional coaching to improve AI-enabled support.
• Navigate sensitive issues and ensure escalation pathways to ER&C and other specialists.

Skills

Leadership coaching

Executive coaching

Strategic advisory

Cross-functional collaboration

Change management

Education

Bachelor’s degree in HR/Business or related field

Master’s degree (preferred)

Tools

AI-enabled workflows

Knowledge resources

Job description

• The Senior People Consultant leads the team’s most complex and ambiguous advisory cases, providing advanced coaching and trusted counsel on sensitive leadership, performance, and organizational challenges
• Applying deep consulting expertise and sound judgment, this role navigates competing perspectives, entrenched behavioral issues, and complex team dynamics where standard approaches are insufficient
• Beyond individual case ownership, you will elevate the team’s effectiveness through peer coaching, complex case reviews, reusable guidance frameworks, and insights that improve AI-enabled support, strengthen decision-making, and address recurring organizational challenges
• Provide advanced coaching to managers and senior leaders on leadership effectiveness, employee development, team dynamics, organizational change, and complex performance challenges
• Lead the assessment and resolution of highly ambiguous or sensitive cases by diagnosing root causes, evaluating competing perspectives, and advising on decisions that balance business priorities, employee experience, and organizational risk
• Guide leaders through entrenched resistance, difficult conversations, and high-impact decisions while reinforcing accountability for outcomes and sustainable solutions
• Exercise advanced judgment within established decision rights, identifying risks and ensuring sensitive, high-impact, or jurisdictionally complex matters follow appropriate escalation pathways to Employee Relations & Compliance (ER&C), Employment Legal, Strategic PBPs, Labor Relations, or regional specialists
• Strengthen team capability through peer coaching, complex case reviews, and reusable frameworks that improve diagnostic skills, case strategy, and escalation judgment
• Analyze recurring case patterns and AI-supported interactions to identify systemic issues, gaps in guidance, and opportunities to improve AI resources, workflows, knowledge content, and decision guardrails in partnership with Enablement and technology teams

Benefits

• Work from home opportunities
• Health + Wellness
• Financial Benefits
• Pay + Incentives
• Time Off
• Everyday Living
• Resources

Deep understanding of leadership effectiveness, organizational dynamics, performance management, conflict resolution, risk assessment, and appropriate escalation practicesProven experience advising senior leaders on sensitive leadership, performance, team effectiveness, and organizational challengesExceptional coaching, communication, influencing, and conflict resolution skills, including the ability to challenge assumptions, navigate competing perspectives, and guide leaders through difficult decisionsDemonstrated ability to develop colleagues through peer coaching, case consultation, knowledge sharing, or reusable advisory frameworksDemonstrated ability to independently lead and resolve highly complex, ambiguous advisory cases requiring advanced judgment, structured problem-solving, and cross-functional coordination8+ years of relevant professional experience with a Bachelor’s degree, or 6+ years with a Master’s degree, in Human Resources, HR Business Partnering, Employee Relations, management consulting, leadership coaching, organizational development, or a related advisory disciplineExperience evaluating or improving AI-enabled workflows, automated guidance, knowledge resources, or digital service capabilities to enhance the quality and effectiveness of manager support