Senior Payroll Tax Specialist - Notices & Amendments

Intuit; Providence (RI); Remote; USD 39,000 - 58,000; Part time

Job summary

Intuit is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments, and pay & file. You will handle high‑volume case work with independence, mentor colleagues, and grow technical depth while ensuring accurate filings and timely responses.

The role emphasizes hands‑on experience with state and federal notices, amended returns, and cross‑functional collaboration, with a focus on accuracy and customer service in a flexible, virtual environment.

Qualifications

• 2–3+ years of hands‑on payroll tax experience with a strong focus on notice resolution, amended return preparation, and payroll error correction across multiple states.
• Working knowledge of IRS and state agency notice types; able to read a notice, identify the type, understand the agency's claim, and determine the appropriate resolution path.
• Experience resolving State and Federal payroll tax notices independently, including balance‑due notices, penalty assessments, SUI rate change notices, and deposit mismatch notices.
• Familiarity with tax payment and filing regulations; understanding tax responsibilities across federal/state jurisdictions; CPP/FPC credentials are valued.

Responsibilities

• Execute full‑cycle payroll tax case work for assigned accounts: process payroll runs accurately, audit pre‑ and post‑payroll output, manage filings and payments, and maintain compliance across jurisdictions.
• Independently research and resolve complex state and federal payroll tax notices, including balance‑due and deposit discrepancy notices, owning each case from intake to closure.
• Prepare written agency responses with complete documentation; submit within deadlines and confirm receipt.
• Prepare amended Federal (941‑X, W‑2c) and State returns on complex amendments, independently and with ownership.
• Support payroll correction workflows: identify error sources, quantify tax impact across quarters, document the audit trail, and drive resolution to closure.
• Manage personal WIP queue with discipline: prioritize cases by SLA, flag aging items, and document case activity from first touch to closure.
• Perform high‑level trend analysis of customer and system data to identify process or system deficiencies.
• Contribute to SOP/KB updates: flag outdated content, suggest revisions, and document solutions to unresolved issues.
• Collaborate with Corrections, Amendments, Pay & File, and Tax Notice teams; mentor TP1 staff and seek coaching.

Skills

Notice resolution

Amended returns

Payroll tax

Excel/Sheets

Communication

Compliance

Education

Bachelor's/Associate in Accounting/Finance

FPC certification

CPP preferred

Tools

Salesforce

Job description

Intuit is seeking a Senior Payroll Tax Processor to resolve payroll tax issues across notices, corrections, amendments, and pay & file. You will handle high‑volume case work with independence, mentor colleagues, and grow technical depth while ensuring accurate filings and timely responses.

The role emphasizes hands‑on experience with state and federal notices, amended returns, and cross‑functional collaboration, with a focus on accuracy and customer service in a flexible, virtual environment.