Manager, Sales Engineering

0011 Checkout LLC; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

0011 Checkout LLC is seeking a talented Manager Solutions Engineering to join our North America team in Atlanta. This role is client-facing and serves as a primary technical expert for our strategic enterprise merchants.

The ideal candidate will have over 5 years of experience in the payments industry and strong analytical skills. Responsibilities include leading pre-sales discussions and guiding clients through technical integrations to ensure a seamless onboarding experience.

Qualifications

• 5+ years of hands-on experience within the payments industry.
• Proven ability to build trust with technical and non-technical stakeholders.
• Natural problem solver with strong analytical skills.

Responsibilities

• Lead technical pre-sales discussions and deliver product demonstrations.
• Architect scalable payment solutions tailored for clients.
• Guide merchants through the technical integration lifecycle.

Skills

Client-facing communication skills

Understanding of API-based integrations

Analytical and debugging skills

Education

Degree in Computer Science, Engineering, or related field

Tools

Postman

Job description

Role Overview

We are seeking a talented and driven Manager Solutions Engineering to join our growing North America team. This is a highly visible, client-facing role where you will act as the primary technical expert for our largest strategic enterprise merchants.

Responsibilities

• Lead technical pre-sales discussions, delivering compelling product demonstrations and platform presentations to prospective enterprise merchants.
• Architect elegant and scalable payment solutions tailored to the unique business requirements and technical landscapes of our largest strategic clients.
• Act as the primary technical advisor for our strategic enterprise accounts, partnering closely with the Sales team to drive new revenue and identify upsell/cross-sell opportunities in the post-sale phase.
• Guide merchants through the entire technical integration lifecycle, from initial implementation to a successful go-live, ensuring a seamless and efficient onboarding experience.
• Serve as the voice of the merchant internally, collaborating with Product, Engineering, Financial Partnerships, and Finance teams to solve complex technical challenges and influence the product roadmap.
• Become a subject matter expert on the Checkout.com platform and the broader payments ecosystem.

Qualifications

• A minimum of 5+ years of hands-on experience within the payments industry is essential.
• Exceptional client-facing and communication skills, with a proven ability to build trust and rapport with technical and non-technical stakeholders.
• Deep understanding of API-based integrations, specifically with REST/JSON APIs, and proficiency with related development tools like Postman.
• A natural problem-solver with strong analytical and debugging skills, capable of reproducing, isolating, and clearly explaining technical issues using logs, API responses, and other diagnostic tools.
• The ability to distill complex technical concepts and communicate them effectively to a business audience.
• Highly organized and adaptable, with the ability to thrive in a fast-paced, high-growth environment and effectively manage shifting priorities.
• A strong technical acumen is highly preferred, ideally supported by a degree in Computer Science, Engineering, or a related field.
• Previous experience in a similar role such as a Solutions Engineer, Sales Engineer, or Implementation Engineer is a strong plus.