Senior Payments Product Manager - Remote, High Impact

Automattic; United States; Remote; USD 170,000 - 240,000; Full time

Job summary

Automattic, a fully remote company, seeks a senior, hands‑on Product Manager for WooCommerce Payments to own a defined area, drive execution, and partner integrations at scale. You’ll work with engineering, design, support, and partnerships to deliver reliable, merchant‑focused improvements.

This role emphasizes execution, data‑driven decisions, and collaboration with major partners like Stripe and PayPal, aiming to reduce friction and improve trust across onboarding, checkout, and reporting.

Qualifications

• 7+ years in product roles with senior IC experience.
• 4+ years in payments or fintech; global launches are a plus.
• Strong product judgment for messy situations.
• Comfort with high‑trust systems where reliability matters.
• Ability to work closely with engineers and designers on complex problems.
• Strong analytical habits and data‑driven decision making.
• Clear written and verbal communication in a distributed, async environment.
• Familiarity with WooCommerce, WordPress, or open‑source ecosystems is a plus.

Responsibilities

• Own product direction and execution for a key part of the payments product area.
• Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting.
• Raise the quality bar by reducing failures and friction, lowering support volume.
• Use data, support signals, and merchant feedback to decide what to work on next.
• Work closely with priority payments partners (including Stripe and PayPal) to improve integrations, ship changes, manage dependencies, and resolve issues.
• Keep stakeholders aligned through clear, direct writing and communication about progress, risks, and decisions.

Skills

7+ years in product roles

4+ years in payments/fintech

Strong product judgment

High‑trust systems experience

Engineer/Designer collaboration

Analytical, metrics and dashboards

Clear written and verbal communication

WooCommerce/WordPress/open‑source

Job description

Automattic, a fully remote company, seeks a senior, hands‑on Product Manager for WooCommerce Payments to own a defined area, drive execution, and partner integrations at scale. You’ll work with engineering, design, support, and partnerships to deliver reliable, merchant‑focused improvements.

This role emphasizes execution, data‑driven decisions, and collaboration with major partners like Stripe and PayPal, aiming to reduce friction and improve trust across onboarding, checkout, and reporting.