Senior Payments Implementation Lead and Certification

JPMorgan Chase & Co.; Tempe (AZ); On-site; USD 95,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Technical Implementation Analyst II within Merchant Services Client Onboarding and Service in Tempe.

You will guide merchants through design and certification, enabling secure credit card processing on our platforms and driving successful conversions at scale. As a key technical resource, you will lead certification testing, coordinate fixes, and collaborate with clients, integrators, resellers, and hardware vendors to bring new offerings to market.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• 5+ years of technical experience within the credit card payment processing industry.
• 4+ years of experience with connectivity technologies (MPLS, VPNs, internet connectivity).
• 4+ years of experience with TCP/IP, secure file transfer, HTTPS.
• 4+ years of experience interpreting technical product specifications for transaction and file-based integrations.
• 5+ years of experience diagnosing complex issues across applications, data messages, and network connectivity.

Responsibilities

• Consult with merchants to design technical payment integrations aligned to supported connectivity and product functionality.
• Lead clients through certification testing, analyze data to the certification host, publish results, and coordinate fixes for sign-off.
• Serve as the primary technical resource for Core and Integrator client cases, providing guidance and hands-on support.
• Direct technical conversions from current processing environments to Chase platforms for new and existing clients.
• Facilitate technical conference calls with clients, integrators, and hardware vendors to resolve issues and advance implementations.
• Represent Implementations on cross-functional teams to support new product development or process improvements.

Skills

Credit card payments

Networking

Certification testing

Technical consulting

Client onboarding

Data analysis

Education

Bachelor's degree in Computer Science or related field

Tools

Chase Tandem OS

Job description

JPMorgan Chase & Co. is seeking a Technical Implementation Analyst II within Merchant Services Client Onboarding and Service in Tempe.

You will guide merchants through design and certification, enabling secure credit card processing on our platforms and driving successful conversions at scale. As a key technical resource, you will lead certification testing, coordinate fixes, and collaborate with clients, integrators, resellers, and hardware vendors to bring new offerings to market.