Senior Payer Advisory Lead — Remote, AI-Driven Ops

Ladders; United States; Remote; USD 113,000 - 193,000; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase options

401k contribution

Flexible remote work options

Professional development opportunities

Job summary

Ladders is seeking a Manager, Payer Advisory Services for a remote U.S.-based role. You will lead payer systems projects, translate objectives into tech-enabled plans, and bridge business and technical teams to deliver actionable results.

The position focuses on advising clients on operational decisions, leveraging AI to improve delivery, and guiding engagement plans with senior stakeholders across healthcare payer domains.

Qualifications

• 5+ years in healthcare payer operations or technology in domains like claims or enrollment.
• 5+ years of client-facing consulting experience.
• 5+ years leading consulting engagements or workstreams.
• 3+ years creating process flow diagrams.
• 3+ years using PowerPoint and/or Visio.
• 2+ years with core administration systems (e.g., Facets, QNXT).
• Ability to independently create consulting deliverables.

Responsibilities

• Lead consulting projects related to payer systems and applications.
• Translate business objectives into actionable plans with technology teams.
• Act as a bridge between business stakeholders and technical teams.
• Advise clients on operational and technology-related decisions.
• Use AI tools to streamline workflows and drive improvement.
• Develop and manage engagement plans and delivery tools.
• Apply critical thinking to diagnose client challenges and develop solutions.

Skills

Payer operations

Client-facing consulting

Engagement leadership

Process flow diagrams

Independent deliverables

Tools

PowerPoint

Visio

Facets

QNXT

Job description

Ladders is seeking a Manager, Payer Advisory Services for a remote U.S.-based role. You will lead payer systems projects, translate objectives into tech-enabled plans, and bridge business and technical teams to deliver actionable results.

The position focuses on advising clients on operational decisions, leveraging AI to improve delivery, and guiding engagement plans with senior stakeholders across healthcare payer domains.