Senior Patient Services Specialist - Neurology

Providence; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Providence is seeking a Senior Patient Care Coordinator (PCC) to oversee coordinated patient care at Swedish Health Services’ Swedish Medical Group in Seattle. The role balances a complex daily workload with competing priorities while delivering exceptional service aligned with our mission and values.

This position emphasizes teamwork, patient focus, and continuous improvement in care delivery. The Senior PCC will navigate care pathways, support clinicians, and ensure smooth handoffs across

Qualifications

• 3 years medical office or related healthcare experience, OR 2 years as a Providence employee in a Journey PCC position.
• Participation in 2 champion roles or 1 champion role, and a committee or council.

Skills

Healthcare experience

Champion roles

Committee participation

Job description

The Senior PCC is responsible for the overall coordination of seamless care for patients. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service. A Senior PCC will perform all duties in a way which promotes team concept and reflects the entity's mission and values.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 3 yearsmedical office or related healthcare experience OR 2 years as a Providence employee in a Journey PCC position. Participation in 2 champion roles or 1 champion role, and a committee or council.

Why Join Providence?

Our best-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our missionof improving the health and wellbeing of each patient we serve.