Senior Patient Services Representative

University of Oklahoma; Oklahoma City (OK); On-site; USD 15,000 - 25,000; Full time

Job summary

The University of Oklahoma is seeking a patient-facing administrative coordinator to manage appointment scheduling, registration, and insurance verification in a busy medical clinic.

You will handle demographics, referrals, authorization needs, and coordinate documentation while maintaining attention to detail and effective communication.

This role offers a standard Monday–Friday schedule with a targeted hourly pay up to $18.31, depending on education and experience.

Qualifications

• High School Diploma or GED.
• 18 months experience with a minimum of 6 months experience in a clinical environment and 12 months experience in a customer service role.

Responsibilities

• Schedule appointments and manage patient registrations.
• Verify demographic and insurance information during intake.
• Process referrals and manage authorization requirements.
• Coordinate required documentation for patient visits.
• Prepare and organize appointment workflows in a fast-paced clinic.

Education

High School Diploma or GED

Job description

Pay Range:Targeted hourly pay up to $18.31, depending on education and experience.

Benefits Eligible: Yes

Work Schedule:Monday – Friday, Standard/Fixed Schedule

Travel:Not required

Position Introduction:

This position manages patient-facing administrative processes from initial contact through appointment preparation, including scheduling, registration, collection and verification of demographic and insurance information, referral processing, benefits verification, authorization requirements, and coordination of required documentation. The individual must demonstrate strong attention to detail, effective communication, sound judgment, and the ability to manage multiple workflows simultaneously in a busy medical clinic.

View full job description.

Required Education and Experience:

• High School Diploma or GED.
• 18 months experience with a minimum of 6 months experience in a clinical environment and 12 months experience in a customer service role.

Required Certifications and Licenses:

None.

Hiring Contingent Upon a Background Check: Yes