Patient Services Coordinator IV — Scheduling & Billing

Novant Health; Abilene (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Day 1 benefits

Tuition support

Career growth

PTO and retirement benefits

Supportive team culture

Job summary

Novant Health seeks a Patient Service Coordinator IV to join our Gastro clinic team in Hilton Head, SC. The role handles scheduling, registration, and check-in, while ensuring accurate demographics and insurance data are captured.

You will process payments and support care coordination efforts within EPIC and related systems. The ideal candidate brings at least one year of clerical/medical office experience, strong communication, and a patient-centric approach.

Qualifications

• Strong customer-service orientation and friendly bedside manner.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Coordinate patient scheduling, registration, and check-in activities.
• Verify and update patient demographics and insurance information.
• Process copays, charges, and payment transactions accurately.
• Resolve patient inquiries and support care coordination efforts.
• Maintain accurate records using EPIC and other practice systems.

Skills

Customer service

Verbal communication

Confidentiality

EPIC experience

Education

High School Diploma or GED

Tools

EPIC

Job description

Novant Health seeks a Patient Service Coordinator IV to join our Gastro clinic team in Hilton Head, SC. The role handles scheduling, registration, and check-in, while ensuring accurate demographics and insurance data are captured.

You will process payments and support care coordination efforts within EPIC and related systems. The ideal candidate brings at least one year of clerical/medical office experience, strong communication, and a patient-centric approach.