Senior Patient Services Coordinator - EPIC & Scheduling

Novant Health; Hardeeville (SC); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking a conscientious medical office clerk to support patient access and reception functions. You will accurately record demographics, insurance details, charges and collections to ensure clean billing and smooth operations.

You will schedule appointments, assist with insurance tasks, and cross-train in multiple administrative roles to provide dependable, patient‑centered service in a fast-paced environment.

Qualifications

• Education: High School Diploma or GED required.
• One year of clerical experience in medical office setting required.
• Knowledge of EPIC, medical terminology and coding knowledge preferred; ability to handle patient data confidentially.

Responsibilities

• Record patient demographics, insurance information, charges and collections accurately.
• Schedule patient appointments in a timely and accurate manner.
• Cross-train in multiple administrative support functions.

Skills

Communication skills

Teamwork

Problem solving

Confidentiality

Adaptability

Verbal communication

Organizational skills

Education

HS diploma or GED

Tools

EPIC

Job description

Novant Health is seeking a conscientious medical office clerk to support patient access and reception functions. You will accurately record demographics, insurance details, charges and collections to ensure clean billing and smooth operations.

You will schedule appointments, assist with insurance tasks, and cross-train in multiple administrative roles to provide dependable, patient‑centered service in a fast-paced environment.