Senior Patient Services Coordinator - Clinic Ops Lead

University of Kentucky; Lexington (KY); Hybrid; USD 26,000 - 41,000; Full time

Job summary

University of Kentucky in Lexington, KY, is seeking a staff-level administrator to supervise registration and scheduling, ensuring smooth clinic operations and a positive patient experience. The role involves coordinating multiple front-office tasks and supporting clinical staff.

The position emphasizes leadership, customer service excellence, and daily supervision of front desk operations within the Cancer Clinic Services department.

Qualifications

• Experience with patient registration systems in a clinical environment.
• Proficiency in MS Office, Excel, and EPIC.
• Associate degree or equivalent experience in healthcare administration.

Responsibilities

• Supervise registration and scheduling coordination staff.
• Help assess, plan and implement clinic operations to optimize patient experience.
• Provide administrative and clinical support with focus on customer service and a positive patient experience.

Skills

MS Office

Excel

EPIC

Education

Associate degree (AA)

Job description

University of Kentucky in Lexington, KY, is seeking a staff-level administrator to supervise registration and scheduling, ensuring smooth clinic operations and a positive patient experience. The role involves coordinating multiple front-office tasks and supporting clinical staff.

The position emphasizes leadership, customer service excellence, and daily supervision of front desk operations within the Cancer Clinic Services department.