Patient Services Coordinator Senior/UKHC

U K Healthcare Ltd; Lexington (VA); On-site; USD 26,000 - 41,000; Full time

Job summary

University of Kentucky is seeking a Patient Services Coordinator Senior to oversee registration and scheduling in the Cancer Clinic Services. The role ensures efficient clinic operations for onsite and outreach programs, with direct supervision of staff and a focus on delivering a positive patient experience.

The position requires strong MS Office, Excel, and EPIC skills, plus an AA or equivalent experience.

Qualifications

• AA degree or equivalent experience required.
• Experience with medical front office tasks such as registration, scheduling, and customer service preferred.
• Leadership or supervision experience is preferred but not required.

Responsibilities

• Supervise registration and scheduling coordination staff.
• Ensure efficient clinic operations for onsite and integrated clinics and outreach.
• Provide administrative and clinical support with emphasis on customer service and patient experience.

Skills

MS Office

Excel

EPIC

Education

AA

Job description

Posting Details

Job Title Patient Services Coordinator Senior/UKHC

Requisition Number RE56058

Working Title Patient Services Coordinator Senior

Department Name M3030:Cancer Clinic Services

Work Location Lexington, KY

Grade Level 08

Salary Range $19.00-30.09/hour

Type of Position Staff

Position Time Status Full-Time

Required Education AA

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience 4 yrs

Required License/Registration/Certification None

Physical Requirements The ability to lift, carry, push, and pull 50-100 pounds on a daily basis; as well as stand, walk and sit for long periods of time. The conditions of work may involve exposure to communicable diseases and injury from intractable patients or sharp instruments.

Shift Mostly Monday-Friday days, other shifts as assigned. May require some holidays.

Job Summary This position is critical to ensure efficient clinic operations for onsite and integrated clinics and associated outreach. Will be responsible for supervision of all registration and scheduling coordination staff. Work with all staff to assess, plan and implement clinic operations to ensure optimum patient experience. This position will provide administrative and clinical support while focusing on customer service and a positive patient experience. This position will have direct reports.

Skills / Knowledge / Abilities MS office, Excel, EPIC

Does this position have supervisory responsibilities? Yes

Preferred Education/Experience Associate’s degree or equivalent experience. Experience with medical front office tasks such as registration, scheduling, and customer service. Leadership or supervision experience is preferred but not required.

Deadline to Apply 10/18/2026

Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.