Care Coordination & Scheduling Specialist

University of Kentucky; Lexington (KY); On-site; USD 36,000 - 52,000; Full time

Job summary

The University of Kentucky is seeking a patient services coordinator to support scheduling, medical records gathering, referrals, and appointment coordination. You will answer phone calls and assist patients within a multidisciplinary team to ensure smooth care transitions.

Strong interpersonal communication, healthcare customer service experience, and attention to detail are essential. Prior experience with medical terminology and multiple health-system software is preferred in this role.

Qualifications

• Healthcare customer service experience preferred.
• Strong interpersonal communication skills.
• Ability to handle confidential information with discretion.
• Familiarity with medical terminology is a plus.

Responsibilities

• Gathers medical records and scans as needed.
• Coordinates referrals to other facilities and scheduling.
• Answers phones and assists with patient registration.
• Works within a multidisciplinary team to support care.

Skills

Customer service

Communication

Attention to detail

Teamwork

Data entry

Confidentiality

Prioritization

Multisystem experience

Job description

The University of Kentucky is seeking a patient services coordinator to support scheduling, medical records gathering, referrals, and appointment coordination. You will answer phone calls and assist patients within a multidisciplinary team to ensure smooth care transitions.

Strong interpersonal communication, healthcare customer service experience, and attention to detail are essential. Prior experience with medical terminology and multiple health-system software is preferred in this role.