Senior Patient Service Coordinator

Summit Health Management; New York (NY); On-site; USD 26,000 - 33,000; Full time

Job summary

Summit Health Management in New York seeks a friendly, detail-oriented receptionist to greet patients, schedule appointments, and coordinate hospital and ambulatory admissions. You will handle calls, direct inquiries, and maintain accurate patient records with confidentiality.

This role supports physicians and nursing staff in a busy multispecialty practice. Required: high school diploma, strong English communication, basic computer and EHR skills; Heartsaver within 30 days is preferred.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Excellent English communication and interpersonal skills.
• Experience with EHR and office software preferred.

Responsibilities

• Greet patients and families and schedule appointments.
• Answer calls, direct inquiries, and take accurate messages.
• Prepare charts and maintain patient records with confidentiality.
• Assist with referrals, billing, and basic office tasks.

Skills

Customer service

Phone etiquette

Scheduling

Data entry

Education

High School diploma

Associate degree

Heartsaver certification

Tools

EHR systems

Practice management

Windows OS

Job description

Summit Health Management in New York seeks a friendly, detail-oriented receptionist to greet patients, schedule appointments, and coordinate hospital and ambulatory admissions. You will handle calls, direct inquiries, and maintain accurate patient records with confidentiality.

This role supports physicians and nursing staff in a busy multispecialty practice. Required: high school diploma, strong English communication, basic computer and EHR skills; Heartsaver within 30 days is preferred.