Patient Financial Advisor II: Impactful Healthcare Finance

Adventist HealthCare; Silver Spring (MD); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Free Parking

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Retirement match

Tuition Reimbursement

Job summary

White Oak Medical Center in Silver Spring, MD seeks an experienced Patient Financial Advisor II to support financial processes, authorizations, and options for patients within our Financial Services department.

The role collaborates with case management to ensure timely discharge planning, assist with eligibility and charitable applications, and provide counseling under limited supervision. Previous PFA I/II experience is valued, with a pathway to lead roles.

Qualifications

• Minimum of 3 years experience within a healthcare financial environment.
• At least 1 year establishing eligibility and/or payment authorizations.
• Requires strong knowledge of government payor rules, TPLs, WC, and other payment sources.

Responsibilities

• Supports financial processes including authorizations, verifications, and financial options for patients in-house.
• Tracks available service days.
• Coordinates with CM to support discharge planning and to ensure patients’ financial obligations are met.
• Provides direct patient financial counseling when appropriate.
• Assists patients to complete AHC charitable applications at the support center location.

Education

High School Diploma or equivalent

Some college preferred

Job description

White Oak Medical Center in Silver Spring, MD seeks an experienced Patient Financial Advisor II to support financial processes, authorizations, and options for patients within our Financial Services department.

The role collaborates with case management to ensure timely discharge planning, assist with eligibility and charitable applications, and provide counseling under limited supervision. Previous PFA I/II experience is valued, with a pathway to lead roles.