Senior Patient Financial Navigator

Ensemble Health Partners; Pryor (AR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

Time off

Retirement plan

Well-being programs

Tuition reimbursement

Certification support

Incentive programs

Job summary

Ensemble Health Partners is seeking a Financial Navigating Senior Specialist to guide patients through the financial journey from admission to post-discharge. You will estimate out-of-pocket costs, review benefits, and facilitate payment arrangements while ensuring regulatory compliance and accurate documentation.

The role supports process improvements, monitors trends, and delivers educational assistance to improve patient experience and financial performance for healthcare systems.

Responsibilities

• Review benefits to estimate patient out-of-pocket costs
• Facilitate patient payment arrangements
• Ensure compliance with organizational and regulatory requirements
• Calculate patient liability estimates and collect payments at point of service
• Address billing and coverage inquiries and maintain accurate account documentation
• Provide education and problem resolution to enhance patient experience and financial performance
• Monitor trends, prepare operational reports, and support process improvement initiatives to reduce financial barriers and improve satisfaction

Job description

Ensemble Health Partners is seeking a Financial Navigating Senior Specialist to guide patients through the financial journey from admission to post-discharge. You will estimate out-of-pocket costs, review benefits, and facilitate payment arrangements while ensuring regulatory compliance and accurate documentation.

The role supports process improvements, monitors trends, and delivers educational assistance to improve patient experience and financial performance for healthcare systems.