Senior Financial Navigator – Patient Billing & Benefits

Ensemble Health Partners; Atlanta (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bonus incentives

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners seeks a Financial Navigating Senior Specialist to guide patients through their financial journey from admission to post-discharge. You will estimate out-of-pocket costs, review benefits, and facilitate payment arrangements, ensuring compliance and accurate documentation.

The role emphasizes education, problem resolution, and collaboration with care teams to improve patient experience and financial performance.

Qualifications

• High School diploma or GED required.
• CRCR certification required within 6 months of hire.
• Interest in AI to improve processes and patient experience.
• Bachelor’s degree or equivalent experience in Healthcare Management/Administration preferred.
• 3–5 years’ revenue cycle experience preferred.

Responsibilities

• Provide financial counseling to patients to understand and estimate costs.
• Explain benefits, review bills and coverage, and review payment options.
• Take patient through the financial journey from admission to post-discharge.
• Maintain accurate account documentation and prepare monthly reports.

Skills

Financial Counseling

Customer Service

Problem Solving

Communication

Education

High School diploma/GED

Job description

Ensemble Health Partners seeks a Financial Navigating Senior Specialist to guide patients through their financial journey from admission to post-discharge. You will estimate out-of-pocket costs, review benefits, and facilitate payment arrangements, ensuring compliance and accurate documentation.

The role emphasizes education, problem resolution, and collaboration with care teams to improve patient experience and financial performance.