Senior Patient Accounts & Billing Specialist

Regional One Health; Memphis (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Regional One Health is seeking a Billing/Accounts Specialist to provide coverage for Level I–III in the Patient Financial Services unit. Responsibilities include processing patient accounts, billing, collections, and reimbursement with attention to data integrity.

The role supports cash posting, mail handling, scanning, and daily productivity targets while training new hires. Qualified candidates will have 3+ years in hospital billing, experience in cash posting, and strong customer service

Qualifications

• Minimum 3 years experience in facility billing and cash posting.
• 2 years in a leadership role preferred.
• College education and/or insurance claims experience may be considered in lieu of healthcare experience.

Responsibilities

• Performs billing, collections and reimbursement services.
• Secures required financial/demographic information.
• Conducts monitoring, follow-up and research on assigned accounts.
• Provides courteous customer service and timely responses.
• Posts payments and reconciles cash receipts to daily batch.
• Trains new hires and provides refresher training to staff.
• Ensures daily productivity and billing/re-bill files meet targets.
• Resolves claims and communicates with departments to ensure claim integrity.

Skills

Billing & collections

Data entry

Customer service

Accounts reconciliation

Cash posting

Education

High School Diploma or equivalent

Tools

Billing software

EHR systems

Electronic claim submission

Job description

Regional One Health is seeking a Billing/Accounts Specialist to provide coverage for Level I–III in the Patient Financial Services unit. Responsibilities include processing patient accounts, billing, collections, and reimbursement with attention to data integrity.

The role supports cash posting, mail handling, scanning, and daily productivity targets while training new hires. Qualified candidates will have 3+ years in hospital billing, experience in cash posting, and strong customer service