Patient Billing & Collections Specialist II

Regional One Health; Memphis (TN); On-site; USD 37,000 - 46,000; Full time

Job summary

Regional One Health is hiring for a PFS Support role in Memphis, TN. you will handle patient billing, collections, and reimbursements according to PFS standards, while manning the reception area and maintaining accurate records.

The position emphasizes courteous service, timely responses to inquiries, and adherence to productivity metrics. Prior hospital billing experience is valued, with opportunities to work with charity processes as needed.

Qualifications

• High School Diploma or equivalent required.
• Minimum 2 years experience in facility reimbursement and hospital billing.
• Experience with government and/or commercial insurance reimbursement verification preferred.
• College education or prior claims experience may substitute for hospital experience.

Responsibilities

• Answer incoming calls and manage the PFS reception area responsibilities.
• Provide courteous, professional customer service and respond to billing inquiries.
• Research and monitor patient accounts for billing, payments and adjustments.
• Ensure daily productivity standards and timely processing of accounts.
• Review and resolve credit balances and process charity applications as applicable.

Education

High School Diploma Or equivalent

College education, previous insurance company claims experience and/or health care billing experience may be considered in lieu of hospital experience

Job description

Regional One Health is hiring for a PFS Support role in Memphis, TN. you will handle patient billing, collections, and reimbursements according to PFS standards, while manning the reception area and maintaining accurate records.

The position emphasizes courteous service, timely responses to inquiries, and adherence to productivity metrics. Prior hospital billing experience is valued, with opportunities to work with charity processes as needed.