Senior Patient Access & Training Specialist

Ensemble RCM; Kilmarnock (VA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners seeks a Senior Patient Access Specialist for on-site work at Bon Secours - Rappahannock General Hospital in Kilmarnock, VA. The role focuses on admitting patients, verifying insurance, collecting data, and ensuring a positive patient experience.

Responsibilities include staff training, on-call support, and maintaining compliance with regulatory requirements while delivering high-quality customer service in every interaction.

Qualifications

• Admitting duties for all patients receiving services.
• Collecting insurance information and validating coverage.
• On-site operations and customer service excellence for the department.

Responsibilities

• Perform patient admissions and MRN assignment with accuracy.
• Process patient information, verify eligibility, and collect payment details when applicable.
• Develop training materials and schedules for department staff and on-call coverage.

Skills

Patient service

Communication

Attention to detail

Team collaboration

Tools

Overlay tool

Phone switchboard

POS systems

Job description

Ensemble Health Partners seeks a Senior Patient Access Specialist for on-site work at Bon Secours - Rappahannock General Hospital in Kilmarnock, VA. The role focuses on admitting patients, verifying insurance, collecting data, and ensuring a positive patient experience.

Responsibilities include staff training, on-call support, and maintaining compliance with regulatory requirements while delivering high-quality customer service in every interaction.