Senior Patient Access Lead - Onsite & Training Specialist

Ensemble Health Partners; Colonial Heights (VA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners in Petersburg, VA, is seeking a Senior Patient Access Specialist for an on-site role. You will handle patient admissions duties, verify eligibility, collect insurance data, and process orders with an emphasis on accuracy and customer service.

The ideal candidate has 1–3 years in a similar role, an associate degree or equivalent experience, and a practical understanding of the revenue cycle. On-call duties and ongoing training responsibilities are part of the role.

Qualifications

• 1 to 3 years experience in a similar role.
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes.
• Understanding of Revenue Cycle including admission, billing, payments, and denials.

Responsibilities

• Assign MRNs and complete medical necessity or compliance checks.
• Collect insurance information and verify eligibility.
• Process physician orders and use overlay tools; provide excellent customer service.

Skills

Customer Service

Communication

Attention to Detail

Education

Associate degree or Equivalent Experience

Tools

ABN software

POS software

Job description

Ensemble Health Partners in Petersburg, VA, is seeking a Senior Patient Access Specialist for an on-site role. You will handle patient admissions duties, verify eligibility, collect insurance data, and process orders with an emphasis on accuracy and customer service.

The ideal candidate has 1–3 years in a similar role, an associate degree or equivalent experience, and a practical understanding of the revenue cycle. On-call duties and ongoing training responsibilities are part of the role.