Onsite Patient Access Specialist — Entry-Level Career Growth

Ensemble Health Partners; Richmond (VA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Patient Access Specialist to perform admission duties for patients at Bon Secours - Richmond Community Hospital in Richmond, VA. The on-site role requires strong customer service as you collect demographics, verify insurance, and guide patients through consent and education materials.

The position offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and clear career advancement opportunities.

Qualifications

• High school diploma or GED required.
• CRCR certification required within 9 months of hire (company paid).
• 1+ year of customer service experience; inquisitive with openness to AI to improve processes.

Responsibilities

• Perform admission duties for patients admitted for services at the hospital.
• Handle pre-registration, collect demographics and insurance information, and verify eligibility.
• Explain consent forms and distribute patient education materials.
• Process physician orders and use ABN software to inform Medicare patients of potential non-payment.
• Assist with point of service collections and maintain accurate accounts and audit compliance.

Skills

Customer service

Communication

Curiosity

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners is seeking a Patient Access Specialist to perform admission duties for patients at Bon Secours - Richmond Community Hospital in Richmond, VA. The on-site role requires strong customer service as you collect demographics, verify insurance, and guide patients through consent and education materials.

The position offers bonus incentives, paid certifications, tuition reimbursement, comprehensive benefits, and clear career advancement opportunities.