Senior Patient Access & Training Specialist

Ensemble Health Partners; Bristol (TN); On-site; USD 53,440,000 - 57,022,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Job summary

Ensemble Health Partners is seeking a Senior Patient Access Specialist for the Bristol, TN site. The role involves admitting duties, scheduling, and senior-level responsibilities to support efficient revenue cycle operations.

Responsibilities include eligibility checks, obtaining insurance data, and providing patient education. On-call duties and training development are also part of the role, with a strong focus on regulatory compliance and patient experience.

Qualifications

• Understanding of Revenue Cycle including admission, billing, payments and denials.
• Knowledge of patient insurance process for authorizations and benefits verification.
• Ability to work with ABN software and insurance verification systems.

Responsibilities

• Assign MRNs, perform eligibility checks, collect insurance information, and process orders.
• Provide patient education and instructions while delivering excellent customer service.
• Develop training materials and schedules for the department and assist in onboarding.
• Support on-call coverage and after-hours guidance as needed.

Skills

Patient Access

Customer service

Communication

Education

Associate degree or Equivalent Experience

Tools

ABN software

Insurance verification system

Job description

Ensemble Health Partners is seeking a Senior Patient Access Specialist for the Bristol, TN site. The role involves admitting duties, scheduling, and senior-level responsibilities to support efficient revenue cycle operations.

Responsibilities include eligibility checks, obtaining insurance data, and providing patient education. On-call duties and training development are also part of the role, with a strong focus on regulatory compliance and patient experience.