Senior Patient Access & Surgical Scheduling Specialist

Inova; Fairfax (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Education assistance

Student loan assistance

Mental health support

PTO and parental leave

Job summary

Inova is seeking a Sr. Patient Access Specialist to join the Surgical Scheduling team in Falls Church, VA. This full-time role runs Monday–Friday, 8:00am–5:00pm and focuses on patient admissions, scheduling, and insurance verification for procedures.

The position emphasizes accurate data entry, patient financial counseling, and collaboration with departments to resolve scheduling and admission issues, contributing to high-quality patient care and efficiency.

Qualifications

• Experience: 2 years of healthcare patient access.
• Education: High School diploma or equivalent.

Responsibilities

• Verifies and enters insurance information and authorization/referral requirements into databases.
• Counsels patients on financial liability and uses financial counseling tools to maximize reimbursement.
• Supports scheduling activities by conducting pre-service insurance verification/submission.
• Gathers information about customer complaints in a courteous and professional manner.
• Troubleshoots admission issues in collaboration with other departments.
• Identifies and communicates payroll authorization and referral requirements.
• Delivers work with high levels of accuracy.
• Performs additional duties as assigned.

Education

High School diploma or equivalent

Job description

Inova is seeking a Sr. Patient Access Specialist to join the Surgical Scheduling team in Falls Church, VA. This full-time role runs Monday–Friday, 8:00am–5:00pm and focuses on patient admissions, scheduling, and insurance verification for procedures.

The position emphasizes accurate data entry, patient financial counseling, and collaboration with departments to resolve scheduling and admission issues, contributing to high-quality patient care and efficiency.