Patient Access Specialist — Primary Care (Mon-Fri)

Inova Health; Sterling (VA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement match

Tuition assistance

Student loan assistance

Mental health support

Job summary

Inova Primary Care - Sterling is seeking a dedicated Patient Access Specialist to join the team. This full-time role runs Monday through Friday, 8:00am to 5:00pm, within Inova Health System. You will admit and schedule patients, perform insurance verifications, and provide financial counseling to ensure smooth patient access.

Inova Health System is recognized for safety, quality, and patient experience. The organization also highlights top employer status in the D.C.

Qualifications

• High School diploma or GED required.
• 1 year of patient access experience required.

Responsibilities

• Manage patient intake, registration & documentation; verify authorizations and index documents.
• Prepare schedules and track records across multiple systems.
• Coordinate case management tasks and financial counseling when needed.
• Assess coverage and initiate financial assistance when appropriate.
• Resolve patient inquiries and concerns and document follow-ups.
• Educate patients on kiosks and report usage trends.
• Coordinate with departments for patient communication and referrals.
• Schedule specialty visits and coordinate preparation.
• Arrange transportation for patients with special needs.
• Assist with HIM coordination and release of information as needed.
• Provide documentation to utilization review teams.

Education

High School or GED

Job description

Inova Primary Care - Sterling is seeking a dedicated Patient Access Specialist to join the team. This full-time role runs Monday through Friday, 8:00am to 5:00pm, within Inova Health System. You will admit and schedule patients, perform insurance verifications, and provide financial counseling to ensure smooth patient access.

Inova Health System is recognized for safety, quality, and patient experience. The organization also highlights top employer status in the D.C.