Senior Patient Access Specialist: Scheduling & Registration

Wellstar Health System; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Wellstar Health System is seeking a Patient Access Specialist III to schedule outpatient procedures, gather patient demographics, and enter information into the health system. You will manage scheduling requests from patients and physician offices, and provide visit-specific information for upcoming services.

Responsibilities include registration, answering questions, and triaging requests while maintaining accuracy, empathy, and regulatory compliance in a busy healthcare environment.

Qualifications

• Must have strong communication skills, both written and verbal.
• High attention to detail with ability to balance accuracy and pace.
• Experience in patient access or related healthcare operations is preferred.

Responsibilities

• Schedule outpatient procedures for departments within responsibility.
• Gather demographic, guarantor, and insurance information during calls to streamline check-in.
• Enter patient information into registration system and ensure accuracy.

Skills

Effective communication

Attention to detail

Problem solving

Typing 40 wpm

Cash handling

Microsoft Office

Epic experience

Education

High School Diploma or GED

Associates Degree (Preferred)

Tools

Epic

Microsoft Office Suite

Job description

Wellstar Health System is seeking a Patient Access Specialist III to schedule outpatient procedures, gather patient demographics, and enter information into the health system. You will manage scheduling requests from patients and physician offices, and provide visit-specific information for upcoming services.

Responsibilities include registration, answering questions, and triaging requests while maintaining accuracy, empathy, and regulatory compliance in a busy healthcare environment.