Patient Access Specialist III — Streamline Care Access

Wellstar Health System; Augusta (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Wellstar Health System in Georgia seeks a Patient Access Specialist III Schedistrar I to schedule outpatient procedures, gather patient, guarantor, and insurance information, and enter the information in the health information system.

The role handles scheduling requests from patients and physician offices via phone, fax, or other forms, and provides visit-specific information while triaging questions. Floats to other locations as needed.

Qualifications

• Must possess strong written and verbal communication skills.
• High attention to detail and accuracy in data entry.
• Experience with patient registration and financial screening is preferred.

Responsibilities

• Schedule outpatient procedures within departments of responsibility.
• Gather demographic, guarantor, and insurance information during calls.
• Enter patient information into the registration system accurately.
• Obtain necessary signatures and explain forms required by payers.
• Respond to requests to reschedule or cancel appointments.
• Provide price estimates and triage questions about out-of-pocket costs.
• Triage appointment requests and communicate with care team.

Skills

Effective communication

Attention to detail

Data entry speed

Cash handling

Professionalism

Active listening

Education

High School Diploma or GED

Associate's degree preferred

Bachelor's degree may substitute for experience

Tools

Epic

Microsoft Office

Patient registration systems

Job description

Wellstar Health System in Georgia seeks a Patient Access Specialist III Schedistrar I to schedule outpatient procedures, gather patient, guarantor, and insurance information, and enter the information in the health information system.

The role handles scheduling requests from patients and physician offices via phone, fax, or other forms, and provides visit-specific information while triaging questions. Floats to other locations as needed.