Senior Patient Access Specialist — Remote

UTHealth Houston; Houston (TX); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

100% paid medical premiums for full‑t­

Generous time off (vacation/sick)

Longevity pay

Retirement/pension plan

Job summary

UTHealth Houston is seeking a Sr. Patient Access Representative II to collect patient information via phone, schedule appointments, and provide patient support. The role requires HIPAA compliance, accurate documentation using MS Office, and quality assurance tasks.

Training lasts 8–12 weeks in the office, with initial remote work following. Residency in Texas is required. The department is Revenue Cycle, and this full-time role emphasizes leadership, patient communication, and coordinating with

Qualifications

• High school diploma or equivalent.
• Four years of experience in a hospital or medical business office setting.
• Ability to multi-task and manage multiple patient interactions efficiently.

Responsibilities

• Schedule patient appointments and enter information into the computer system accurately.
• Verify demographic, insurance, and financial information from patients or guarantors.
• Explain forms to patients/guarantors and obtain signatures.
• Ensure medical necessity compliance and verify eligibility and data required for processing.

Skills

Multitasking

Education

High School Diploma

Job description

UTHealth Houston is seeking a Sr. Patient Access Representative II to collect patient information via phone, schedule appointments, and provide patient support. The role requires HIPAA compliance, accurate documentation using MS Office, and quality assurance tasks.

Training lasts 8–12 weeks in the office, with initial remote work following. Residency in Texas is required. The department is Revenue Cycle, and this full-time role emphasizes leadership, patient communication, and coordinating with