Senior Patient Access Specialist — Registration & Insurance

Saint Joseph Hospital - London; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Saint Joseph London seeks a Senior Patient Access Representative to register patients across Emergency Department, main registration, admitting, and payer notification workflows. You will verify insurance, review benefits, and communicate patient financial responsibility while maintaining service excellence and compassionate care.

You will cooperate with internal departments to resolve access issues, flex across high-volume periods, and support frontline PAR I staff with workflow guidance.

Qualifications

• High School Graduate or GED required upon hire.
• 1-3 years of experience in patient access, healthcare registration, or related healthcare administrative role.
• Experience with insurance verification, benefits review, and/or registration workflows preferred.

Responsibilities

• Register and admit patients across hospital access areas including Emergency Department, main registration, admitting, and payer notification workflows.
• Handle moderately complex registrations involving insurance verification and benefits review.
• Communicate patient financial responsibility and collect payments as appropriate.
• Apply judgment within established frameworks to resolve discrepancies and escalate complex issues as needed.
• Support operational continuity by flexing across access points during high-volume or high-acuity periods.

Education

High School Graduate

High School GED

Job description

Saint Joseph London seeks a Senior Patient Access Representative to register patients across Emergency Department, main registration, admitting, and payer notification workflows. You will verify insurance, review benefits, and communicate patient financial responsibility while maintaining service excellence and compassionate care.

You will cooperate with internal departments to resolve access issues, flex across high-volume periods, and support frontline PAR I staff with workflow guidance.