Senior Patient Access Specialist - Registration & Insurance

CHI; Conroe (TX); On-site; USD 29,000 - 41,000; Full time

Job summary

CHI is seeking a Senior Patient Access Representative to perform patient registration and admitting across hospital access areas, including the Emergency Department and main registration. You will handle insurance verification, benefits review, and communication of patient financial responsibility across varied payers and workflows.

Experience in patient access and strong insurance knowledge are required, with the ability to adapt during high-volume periods and support multiple departments to

Qualifications

• 1–3 years in patient access, healthcare registration, or related healthcare administrative role.
• Experience with insurance verification, benefits review, or registration workflows required.
• Ability to adapt in high-volume periods and across various access points.

Responsibilities

• Perform patient registration and admitting across hospital access areas, including Emergency Department, main registration, admitting, and payer notification workflows.
• Handle moderately complex registrations with insurance verification and benefits review.
• Communicate detailed patient financial responsibility, including estimates and coverage limitations, and collect payments at the time of service.
• Flex across access points during high-volume or high-acuity periods to support operational continuity.
• Serve as an informal resource to PAR I staff with guidance on workflows and systems use.
• Resolve access issues by collaborating with internal departments.

Skills

Insurance verification

Registration workflows

Customer service

Healthcare administration

Education

High School Diploma or GED

Job description

CHI is seeking a Senior Patient Access Representative to perform patient registration and admitting across hospital access areas, including the Emergency Department and main registration. You will handle insurance verification, benefits review, and communication of patient financial responsibility across varied payers and workflows.

Experience in patient access and strong insurance knowledge are required, with the ability to adapt during high-volume periods and support multiple departments to