Senior Patient Access Specialist: Registration & Insurance

CHI; Omaha (NE); On-site; USD 25,000 - 36,000; Full time

Job summary

CHI Health Creighton University Medical Center - Bergan Mercy is seeking a Patient Access Representative Sr. to support revenue cycle operations across emergency, admitting, and main registration.

You will guide team members, manage complex encounter workflows, and ensure accurate insurance verification and benefits review while maintaining privacy and compliance. The role requires a High School Diploma or GED and 1–3 years of experience in patient access or related healthcare administration,

Qualifications

• High School Diploma or GED required at hire.
• 1-3 years of experience in patient access, healthcare registration, or related administrative role.
• Experience with insurance verification and benefits review is required.

Responsibilities

• Verify insurance eligibility and conduct benefits reviews to explain financial responsibilities to patients.
• Handle documentation, resolve registration discrepancies, and collaborate with revenue cycle partners to minimize delays.
• Support multiple access points to assist during high-acuity periods with accurate, compliant administrative processes.

Skills

Insurance verification

Benefits review

Registration workflows

Education

High School Diploma or GED

Job description

CHI Health Creighton University Medical Center - Bergan Mercy is seeking a Patient Access Representative Sr. to support revenue cycle operations across emergency, admitting, and main registration.

You will guide team members, manage complex encounter workflows, and ensure accurate insurance verification and benefits review while maintaining privacy and compliance. The role requires a High School Diploma or GED and 1–3 years of experience in patient access or related healthcare administration,